Our Privacy Policy

Contact Information

If you have a request, or you have any questions about this policy or your personal information that we maintain, please contact us as follows:

Mailing Address:
33/329 – 2nd Floor, Opp. Reliance Mall,
Udhana Darwaja, Surat – 395002
Gujarat, India

You can reach us via email at galaxyerp.in@gmail.com or contact SYSPRO ERP Customer Support Services by telephone at +91-9328577750.

Information Recorded and Use of Personal Information

SYSPRO ERP does not share third-party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you choose to refer friends to the website, we request their email address and name solely to facilitate the request and send a one-time email invitation.

We post user testimonials on the website. These testimonials may include names, and we obtain permission from our users before posting them. SYSPRO ERP is not responsible for the personal information users choose to include in their testimonials.

Usage Details

Your usage details such as time, frequency, duration, pattern of use, features used and the amount of storage used may be recorded by us to enhance your experience with our services and to help us provide the best possible service.

Contents of Your User Account

We store and maintain the required master data, transaction data and other data stored in your user account at our hosted data centre facilities.

To prevent data loss due to errors or system failures, we also keep backup copies of your data including the contents of your user account. Your files and data may remain on our servers even after deletion or termination of your user account.

We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible to employees of SYSPRO ERP except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services.

We do not process the contents of your user account for serving targeted advertisements.

During the registration process for creating a user account, we request your name and email address. This information may be used to inform you about new services, product releases, upcoming events and changes in this Privacy Policy Statement.

When signing up, you may also have the option to create a user account using trusted third-party authentication services. In such cases, no personal information from your third-party accounts is transferred without your explicit consent.

SYSPRO ERP may have access to third-party personal information provided by you while using our services. This may include names, email addresses, phone numbers and physical addresses. This information will only be used for servicing your requirements and strictly as part of providing services to you.

Links from Our Website

Some pages on our website may contain external links. You are advised to review the privacy policies of such external websites. SYSPRO ERP is not responsible for the privacy practices or the use or misuse of information on such websites.

We encourage users not to provide personal information to other websites without reviewing their privacy policies.

With Whom We Share Information

We may disclose personal information to our affiliates, service providers and business partners solely for the purpose of providing our services to you. In such cases, SYSPRO ERP ensures that these parties comply with this Privacy Policy Statement and maintain proper confidentiality and security measures.

We will obtain your prior consent before sharing your personal information for any purpose that is not directly related to providing services to you.

We may share generic aggregated demographic information not linked to any personal information with business partners and advertisers.

Applicable laws in jurisdictions where we operate may require us to disclose user information and the contents of user accounts to law enforcement authorities through legal processes or government requests.

We may also disclose personal information if such disclosure is considered necessary by SYSPRO ERP to protect the safety of our users, employees or the general public.

How Secure is Your Information

We adopt appropriate data collection, storage and processing practices along with security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, usernames, passwords, transaction information and other data stored in user accounts.

Access to personal information such as name and email address is restricted to employees who require this information to provide services to you and who are bound by confidentiality obligations.

Accessing, Updating and Removing Personal Information

Users are provided access to their personal information and may correct, update or remove it by accessing their user account or contacting SYSPRO ERP Customer Support Services.

Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.

End of Privacy Policy

If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at support@alphaebarcode.com. We will respond to all enquiries within 30 days after verifying your identity.